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	<title>Comments on: South Eastern Railways Ruined Our Family Day Out</title>
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	<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/</link>
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		<title>By: Gary Williams</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3325</link>
		<dc:creator>Gary Williams</dc:creator>
		<pubDate>Sun, 07 Mar 2010 12:28:37 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3325</guid>
		<description>Tony, It is the same one and I&#039;ve signed it. you&#039;ve got an impressive 1,200+ signatures now.</description>
		<content:encoded><![CDATA[<p>Tony, It is the same one and I&#8217;ve signed it. you&#8217;ve got an impressive 1,200+ signatures now.</p>
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		<title>By: Tony Petts</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3323</link>
		<dc:creator>Tony Petts</dc:creator>
		<pubDate>Tue, 02 Mar 2010 13:32:30 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3323</guid>
		<description>Gary W, We are running a similar petition campaign about SETrains currently running at over 900 hits. Aimed at London - Ramsgate/Ashford/Maidstone but here is the link if you want to join. Do not believe it is the same one. We have a depth of feeling for Season ticket holders that we should be better compensated for this service under made up figures. http://petitions.number10.gov.uk/SETrainservices/</description>
		<content:encoded><![CDATA[<p>Gary W, We are running a similar petition campaign about SETrains currently running at over 900 hits. Aimed at London &#8211; Ramsgate/Ashford/Maidstone but here is the link if you want to join. Do not believe it is the same one. We have a depth of feeling for Season ticket holders that we should be better compensated for this service under made up figures. <a href="http://petitions.number10.gov.uk/SETrainservices/" rel="nofollow">http://petitions.number10.gov.uk/SETrainservices/</a></p>
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		<title>By: SunnyD</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3322</link>
		<dc:creator>SunnyD</dc:creator>
		<pubDate>Thu, 25 Feb 2010 08:56:20 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3322</guid>
		<description>he&#039;s the guy who axed a lot of railway lines....? (post war)

am i right?

if so, i certainly wouldn&#039;t condone taking up arms against him. he probably thought he was doing the right thing (either that or he was doing his master&#039;s bidding, i&#039;m sure)</description>
		<content:encoded><![CDATA[<p>he&#8217;s the guy who axed a lot of railway lines&#8230;.? (post war)</p>
<p>am i right?</p>
<p>if so, i certainly wouldn&#8217;t condone taking up arms against him. he probably thought he was doing the right thing (either that or he was doing his master&#8217;s bidding, i&#8217;m sure)</p>
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		<title>By: Gary Williams</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3321</link>
		<dc:creator>Gary Williams</dc:creator>
		<pubDate>Wed, 24 Feb 2010 23:37:51 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3321</guid>
		<description>Most of it I guess you can lay at Dr. Beechings door.</description>
		<content:encoded><![CDATA[<p>Most of it I guess you can lay at Dr. Beechings door.</p>
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		<title>By: SunnyD</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3320</link>
		<dc:creator>SunnyD</dc:creator>
		<pubDate>Wed, 24 Feb 2010 19:16:14 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3320</guid>
		<description>First world country - but with a pre-victorian rail network. if only the germans had done a better job with their luftwaffe bombs...

the railways were stretched to breaking point during the war effort and years of under-investment have lead us to where we are now. given the circumstances, i think southeastern and co do a pretty good job with the tools available

may all your troubles be little ones</description>
		<content:encoded><![CDATA[<p>First world country &#8211; but with a pre-victorian rail network. if only the germans had done a better job with their luftwaffe bombs&#8230;</p>
<p>the railways were stretched to breaking point during the war effort and years of under-investment have lead us to where we are now. given the circumstances, i think southeastern and co do a pretty good job with the tools available</p>
<p>may all your troubles be little ones</p>
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		<title>By: Gary Williams</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3319</link>
		<dc:creator>Gary Williams</dc:creator>
		<pubDate>Wed, 24 Feb 2010 15:35:06 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3319</guid>
		<description>oh and SunnyD, yes, I&#039;d be very happy if you posted positive stories on the forum. that&#039;s half of the reason for having it but if you don&#039;t believe me and don&#039;t want to take that risk.. *shrugs*</description>
		<content:encoded><![CDATA[<p>oh and SunnyD, yes, I&#8217;d be very happy if you posted positive stories on the forum. that&#8217;s half of the reason for having it but if you don&#8217;t believe me and don&#8217;t want to take that risk.. *shrugs*</p>
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		<title>By: Gary Williams</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3318</link>
		<dc:creator>Gary Williams</dc:creator>
		<pubDate>Wed, 24 Feb 2010 13:30:17 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3318</guid>
		<description>My journeys this week have been fairly good. No heating on the medway valley line and no seats out of Waterloo east a few times but you&#039;ll notice that I don&#039;t complain about that. I fully accept that travelling on the train can be something of a lottery but shouldn&#039;t we expect better? shouldn&#039;t we ask for better? Shouldn&#039;t we DEMAND better? We are, after all, a first world country so is it too much to ask for a fair service?

I say yes to that but the majority of people (as seen from some of the sharp comments I&#039;ve received) seem happy with a mediocre service and I&#039;m absolutely fine with that. If mediocre is all people want and expect then I think we are setting our sights too low but I&#039;m not going to preach and fight a fight that no one is interested in hence my comment to leave the forum up until 1st June. If it stays as quiet as it currently is I&#039;ll remove it and be a good little commuter. I might even move back to London and buy a bike.

It&#039;s a shame that we are turning into a laissez faire society where mediocre is good enough but that is where we are.</description>
		<content:encoded><![CDATA[<p>My journeys this week have been fairly good. No heating on the medway valley line and no seats out of Waterloo east a few times but you&#8217;ll notice that I don&#8217;t complain about that. I fully accept that travelling on the train can be something of a lottery but shouldn&#8217;t we expect better? shouldn&#8217;t we ask for better? Shouldn&#8217;t we DEMAND better? We are, after all, a first world country so is it too much to ask for a fair service?</p>
<p>I say yes to that but the majority of people (as seen from some of the sharp comments I&#8217;ve received) seem happy with a mediocre service and I&#8217;m absolutely fine with that. If mediocre is all people want and expect then I think we are setting our sights too low but I&#8217;m not going to preach and fight a fight that no one is interested in hence my comment to leave the forum up until 1st June. If it stays as quiet as it currently is I&#8217;ll remove it and be a good little commuter. I might even move back to London and buy a bike.</p>
<p>It&#8217;s a shame that we are turning into a laissez faire society where mediocre is good enough but that is where we are.</p>
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		<title>By: SunnyD</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3317</link>
		<dc:creator>SunnyD</dc:creator>
		<pubDate>Wed, 24 Feb 2010 09:32:54 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3317</guid>
		<description>I wouldn&#039;t say that I have had &quot;positive&quot; experiences of Southeastern - other than the fact that their trains get me from Maidstone to Sevenoaks quicker (and cleaner) than my car. But, as a former (reformed) season ticket holder, I&#039;ve learnt to play them at their own game. They post the daily performance info on their webite, so when i see a delay over half an hour I  try and claim compensation with my weekly ticket. 

Their service tends to do what it says on the tin, but with many years of commuting behind me, I understand that when you buy a ticket you enter into a contract - the dreaded National Rail Conditions of Carriage (it says as much on the back of the ticket). The NRCoC state that the ticket remains the property of the train company (which negates any complaints about &quot;defacing&quot; tickets). More importantly, the NRCoC set out the legal position between a passenger and train company. It&#039;s not easy reading, but interesting and eye-opening. For example, they reserve the right to replace trains with buses (they sell you a ticket to get you from here to there - not necessarily a seat - nor even a train!!!) and if they fail to get you to &quot;there&quot; they can safely say that they aren&#039;t responsible for events which are beyond their control.

In a similar vein, insurance companies tend not to pay out if you&#039;re injured (fatally or otherwise) in an act of terrorism. They see it as an act of war (they also exempt &quot;acts of god&quot; - i suppose that&#039;d mean an avalanche). When it&#039;s those very things we&#039;re trying to insure ourselves against. A bit of a joke really.

I suppose I realise that purchasing a train ticket fools the passenger intop having some peace of mind that they&#039;ll be safely ferried from here to there - but, as you well know Gary, the truth is that every day is a lottery - as much as we&#039;d (and I believe the train companies would probably back us up on this) like to hope otherwise.

it&#039;s a house of cards. always has been and maybe always will be. i admire the fact that you set the forum up, but i suspect that it was borne of utter frustration and i would hate to see that frustration ferment as a result of a lack of interest. i agree it&#039;s a good idea to draw a line under it if noone posts - but honestly, will you really be happy if people post positive stories? it&#039;s for that reason that &#039;ve refrained from joining. 

i apologise for saying things like &quot;i suspect he has no wife...&quot; etc. but i tend to speak my mind and call it as i see it. i type my stuff and press &quot;send&quot; without censoring/reviewing what i&#039;ve said (apart from a bit of a proof read for spelling errors). but if i could wave a magic wand, i&#039;d turn you into a buddhist commuter type person, like i aspire to be, because canute tried to fight the tide and it didn&#039;t work. at least when i&#039;m breathing amidst the angst of passengers, i feel some modicum of peace. 

sometimes all we have is the breaths we take (for granted) - a highly underrated bodily function (as are heart beats)

sorry if this sounds hippy-ish, and i wish you all the best.

how were your recent journeys?

D</description>
		<content:encoded><![CDATA[<p>I wouldn&#8217;t say that I have had &#8220;positive&#8221; experiences of Southeastern &#8211; other than the fact that their trains get me from Maidstone to Sevenoaks quicker (and cleaner) than my car. But, as a former (reformed) season ticket holder, I&#8217;ve learnt to play them at their own game. They post the daily performance info on their webite, so when i see a delay over half an hour I  try and claim compensation with my weekly ticket. </p>
<p>Their service tends to do what it says on the tin, but with many years of commuting behind me, I understand that when you buy a ticket you enter into a contract &#8211; the dreaded National Rail Conditions of Carriage (it says as much on the back of the ticket). The NRCoC state that the ticket remains the property of the train company (which negates any complaints about &#8220;defacing&#8221; tickets). More importantly, the NRCoC set out the legal position between a passenger and train company. It&#8217;s not easy reading, but interesting and eye-opening. For example, they reserve the right to replace trains with buses (they sell you a ticket to get you from here to there &#8211; not necessarily a seat &#8211; nor even a train!!!) and if they fail to get you to &#8220;there&#8221; they can safely say that they aren&#8217;t responsible for events which are beyond their control.</p>
<p>In a similar vein, insurance companies tend not to pay out if you&#8217;re injured (fatally or otherwise) in an act of terrorism. They see it as an act of war (they also exempt &#8220;acts of god&#8221; &#8211; i suppose that&#8217;d mean an avalanche). When it&#8217;s those very things we&#8217;re trying to insure ourselves against. A bit of a joke really.</p>
<p>I suppose I realise that purchasing a train ticket fools the passenger intop having some peace of mind that they&#8217;ll be safely ferried from here to there &#8211; but, as you well know Gary, the truth is that every day is a lottery &#8211; as much as we&#8217;d (and I believe the train companies would probably back us up on this) like to hope otherwise.</p>
<p>it&#8217;s a house of cards. always has been and maybe always will be. i admire the fact that you set the forum up, but i suspect that it was borne of utter frustration and i would hate to see that frustration ferment as a result of a lack of interest. i agree it&#8217;s a good idea to draw a line under it if noone posts &#8211; but honestly, will you really be happy if people post positive stories? it&#8217;s for that reason that &#8216;ve refrained from joining. </p>
<p>i apologise for saying things like &#8220;i suspect he has no wife&#8230;&#8221; etc. but i tend to speak my mind and call it as i see it. i type my stuff and press &#8220;send&#8221; without censoring/reviewing what i&#8217;ve said (apart from a bit of a proof read for spelling errors). but if i could wave a magic wand, i&#8217;d turn you into a buddhist commuter type person, like i aspire to be, because canute tried to fight the tide and it didn&#8217;t work. at least when i&#8217;m breathing amidst the angst of passengers, i feel some modicum of peace. </p>
<p>sometimes all we have is the breaths we take (for granted) &#8211; a highly underrated bodily function (as are heart beats)</p>
<p>sorry if this sounds hippy-ish, and i wish you all the best.</p>
<p>how were your recent journeys?</p>
<p>D</p>
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		<title>By: Dave</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3316</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Tue, 23 Feb 2010 21:25:12 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3316</guid>
		<description>Sounds like Mr. Sinclair is the one who needs to get a life rather than criticise other people for speaking their minds. I would like to be charitable and think he was attempting to be a bit tongue-in-cheek in his choice of words but, in my opinion, the post just comes across as just being loaded with rudeness and bad manners. Calling someone a &quot;soppy redneck&quot; is hardly calculated to win friends and influence people.</description>
		<content:encoded><![CDATA[<p>Sounds like Mr. Sinclair is the one who needs to get a life rather than criticise other people for speaking their minds. I would like to be charitable and think he was attempting to be a bit tongue-in-cheek in his choice of words but, in my opinion, the post just comes across as just being loaded with rudeness and bad manners. Calling someone a &#8220;soppy redneck&#8221; is hardly calculated to win friends and influence people.</p>
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		<title>By: Gary Williams</title>
		<link>http://monaxle.com/2009/11/21/south-eastern-railways-ruined-our-family-day-out/comment-page-1/#comment-3315</link>
		<dc:creator>Gary Williams</dc:creator>
		<pubDate>Tue, 23 Feb 2010 20:31:46 +0000</pubDate>
		<guid isPermaLink="false">http://monaxle.com/?p=1645#comment-3315</guid>
		<description>And what hobby would you suggest for a 40 min wait in the freezing cold for a connection all because the train is late in?

Obviously, most people posting here have had very positive experiences of Southeastern and that&#039;s absolutely fantastic. In fact, I&#039;ve decided to leave the forum up until 1st June. If no one posts, good or bad stories then I&#039;ll remove it.

Fair enough?</description>
		<content:encoded><![CDATA[<p>And what hobby would you suggest for a 40 min wait in the freezing cold for a connection all because the train is late in?</p>
<p>Obviously, most people posting here have had very positive experiences of Southeastern and that&#8217;s absolutely fantastic. In fact, I&#8217;ve decided to leave the forum up until 1st June. If no one posts, good or bad stories then I&#8217;ll remove it.</p>
<p>Fair enough?</p>
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